At CodexBazaar.com, we sell digital products such as templates, tools, software resources, and downloadable files. Since these are delivered electronically, our refund and return policy is different from physical products.
1. No Physical Returns
All products sold on CodexBazaar.com are digital downloads.
No physical shipping or returns are involved.
2. Refund Eligibility
Refunds may be considered only in the following cases:
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Product file is completely corrupted or unusable
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You did not receive the download after purchase
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Duplicate payment made accidentally
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Product significantly different from description
3. Non-Refundable Situations
Refunds will NOT be provided if:
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You changed your mind after purchase
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You do not know how to use the product
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Compatibility issues not mentioned in requirements
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Failure to read product details before purchase
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Downloaded files already accessed successfully
4. Technical Support First
Before requesting a refund, please contact our support team.
Most issues are resolved quickly through support assistance.
5. Refund Request Process
To request a refund:
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Email us within 3 days of purchase
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Include order details and issue description
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Attach screenshots if applicable
Email: [Add Your Email]
6. Processing Time
If approved, refunds will be processed within 5–7 business days through the original payment method.
7. Policy Updates
We reserve the right to modify this policy at any time. Updates will be posted on this page.
Contact Us:
Website: CodexBazaar.com
Email: [support@codexbazaar.com]